COOKIE POLICY

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, the LSSI) and following the amendment by Royal Decree-Law 13/2012, of March 30, which transposes Directive 2009/136/CE of the European Parliament and of the Council, of November 25, 2009, which is integrated into the LSSI, we inform you that DEMAR IBÉRICA SERVICIOS S.L., with Tax Identification Number B-88493887, and address at Avenida de Fuentemar 20, Nave B21, 28823, Madrid (hereinafter, "OLISSEN"), uses cookies, both its own and third-party, on its website: www.olissen.com for the purposes indicated below.

1.- What are cookies?

This Website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve a wide variety of purposes, such as recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed. The specific uses we make of these technologies are described in the section "What does OLISSEN use cookies for?".

The information collected by cookies is anonymous and does not contain any sensitive information, as it does not collect data that can personally identify the User. In any case, the User may access their browser settings to modify and/or block the installation of Cookies sent from the Website, without this preventing access to the content as described in the sections "How to disable cookies?" and "Cookies on mobile devices" of this Cookie Policy.

2.- What does OLISSEN use cookies for?

In accordance with Article 22 of the Law on Information Society Services and Electronic Commerce, as well as Recital (30) of the General Data Protection Regulation (hereinafter, "GDPR"), this Website uses cookies or other information storage and retrieval devices to track Users' interactions with the services offered on the Website.

Cookies allow the recognition of a User's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the User's next visit and make the Website more useful.

OLISSEN uses cookies to:

  1. Optimize User navigation by tracking the session.
  2. Collect information to optimize navigation and improve the Website.

The Website uses the following types of cookies:

  • Mandatory or technical: These are strictly necessary to provide a service or content requested by the user. They handle technical aspects such as identifying registrations and managing tool preferences in the use, interaction, and location of access to content.

Below are the mandatory cookies used on the Website:

Name: _shopify_y

Purpose: User session maintenance

Expiration: 1 year

Who uses them?: OLISSEN

Provider: Shopify

Name:_shopify_s

Purpose: User session identifier

Expiration: 30 minutes

Who uses them?: OLISSEN

Provider: Shopify

Name:_shopify_fs

Purpose: Stores information about the user's first visit

Expiration: 2 years

Who uses them?: OLISSEN

Provider: Shopify

Name:cart

Purpose: Stores shopping cart information

Expiration: 2 weeks

Who uses them?: OLISSEN

Provider: Shopify

Name:cart_sig

Purpose: Verification of cart integrity and security

Expiration: 2 weeks

Who uses them?: OLISSEN

Provider: Shopify

  • Preferences or personalization: These allow remembering information so that the user accesses the service with certain characteristics that may differentiate their experience from that of another user, such as language or page configuration based on the browser used.

Below are the functional cookies used on the Website:

Name:localization

Purpose: Save user's language and country preferences

Expiration: 1 year

Who uses them?: OLISSEN

Provider: Shopify

Name:_shopify_country

Purpose: Remember the country from which browsing is done

Expiration: Session

Who uses them?: OLISSEN

Provider: Shopify

  • Statistical/analytical: These are those that, processed by us or by third parties, allow us to quantify the number of users and thus carry out statistical analysis of the use made by users of the service offered. For this purpose, your browsing on our Website is analyzed in order to improve the offer of products or services we offer.

    Below are the analytical cookies used on the Website:

Name:_shopify_sa_t

Purpose: Analyze references and user behavior on the site

Expiration: Session

Who uses them?: OLISSEN

Provider: Shopify

Name: _shopify_sa_p

Purpose: Analyze marketing campaigns and references

Expiration: Session

Who uses them?: OLISSEN

Provider: Shopify

Name: Navigation statistics (Google Analytics)

Expiration: 1-2 years

Who uses them?: OLISSEN

Provider: Google

  • Advertising: These are those that, processed by us or by third parties, allow us to analyze your internet browsing habits to show you advertising related to your browsing profile.

Below are the advertising cookies used on the Website:
Name: _fbp

Purpose: Show relevant ads on social networks

Expiration: 90 days

Who uses them?: OLISSEN

Provider: Facebook/Meta

Name:_kla_id

Purpose: Behavior tracking and email marketing

Expiration: 2 years

Who uses them?: OLISSEN

Provider: Klaviyo


3.- How to disable cookies?

The user has the option to "Reject Cookies" in the main box for those that are not mandatory or necessary to enable navigation on the Website.

Additionally, the user has the possibility to configure optional cookies, thus being able to choose to disable some specific cookies in the "Configure Cookies here" section.

These settings are located in the footer of the Website. Furthermore, all
browsers allow changes to disable cookie settings.

This is why most browsers offer the ability to manage cookies for more precise control over privacy.

These settings are located in the "options" or "preferences" of your browser's menu.

Below, you can find the links for each browser to disable cookies by following the instructions:

To learn how to configure cookie management in your browser, and if applicable disable them, you can consult the following links for the main browsers:

- Chrome: https://support.google.com/chrome/answer/95647?hl=es.


- Explorer: http://support.microsoft.com/es-es/topic/eliminar-y-administrarcookies-168dab11-0753-043d-7c16-ede5947fc64d.


- Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitiosweb-rastrear-preferencias


- Safari: http://support.apple.com/es-es/guide/safari/sfri11471/mac


If you do not wish to be tracked by cookies, Google has developed an add-on to install in your browser, which you can access at the following link: http://goo.gl/up4ND


4.- Acceptance of cookies

This Website does not install our cookies on users' devices until they have accepted their installation.

We inform you that if you reject the installation of cookies or disable any of them in the settings, certain services may not be available without their use, or you may not be able to access certain services or fully take advantage of everything this Website offers you.